4Shot Xbox One mic issues

Hi, I recently bought the Polk 4Shot headset for Xbox One and I am really liking it so far except for 1 issue that may force me to return the headset. The microphone piece is very weak in quality and very frustrating at times to use, my friends can never hear me unless I have the microphone in a weird angle it is very annoying at times. Is this a known issue? Can I get a replacement or new microphone piece of better quality? I am very close to returning the headset to Gamestop because of this.