Troubleshooting

A direct line to Polk Audio customer service. If you've got questions or answers post here.

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Looking for a schematic or service manual for a DSW4000 subwoofer
mpmodsmpmods
2
58
SeleniumFalconSeleniumFalcon
Polk magnifi mini home theater sound bar system
mkteal50mkteal50
3
112
SeleniumFalconSeleniumFalcon
Magnifi Max Issues
Answered
USAFPilotUSAFPilot
19
5.3K
mblakebielliermblakebiellier
Polk MAGNIFI MAX SR firmware and issues
Answered
MuppetMuppet
13
11.9K
mblakebielliermblakebiellier
Won't sync
JR911JR911
11
228
SeleniumFalconSeleniumFalcon
Thinking about purchasing R700
Answered ✓
Andons27Andons27
4
298
Andons27Andons27
PSW505 Popping sound changed to a heartbeat and static noise
Answered ✓
djlovelessdjloveless
13
6.5K
DuraMax7man7DuraMax7man7
Signa S1 Volume Problem
Answered
raemlpzraemlpz
30
9.9K
SeleniumFalconSeleniumFalcon
Has anyone ever had the speaker cone come loose from the frame?
Answered ✓
RamnightRamnight
13
181
RamnightRamnight
RTi10 Towers. One speaker has no tweeter output. Swapped the tweets, still no output ?
gn2gn2
16
316
msgmsg
Diagnosing why previous owner cut internal tweeter wire CSi5
MunimMunim
5
235
treitz3treitz3
Sound cutting on Polk S4 to Sony XBR 900H
Answered
SimonDBSimonDB
3
129
SimonDBSimonDB
Anyone have any idea what to do to troubleshoot HTS10 going to "sleep"?
Answered
coaleyedcoaleyed
8
303
coaleyedcoaleyed
strange sounds from sob woofer and surround speakers
goodarzusgoodarzus
6
118
mhardy6647mhardy6647
How to identify whether the display head or am/tuner failed
Answered
naz14naz14
1
96
F1nutF1nut
RT2000 midrange speaker weak
dubyayoungdubyayoung
3
92
dubyayoungdubyayoung
MAGNIFI MAX SR Dropping Bluetooth or AirPlay every 4 minutes when streaming from iPhone 13
kuhlman5kuhlman5
1
142
SeleniumFalconSeleniumFalcon
L600 Polarity Issue 12
AgentTJAgentTJ
41
791
heiney9heiney9
Dead tweeters on one month old R700's 12
Answered
jmore64jmore64
51
1.8K
F1nutF1nut
Loud blow back sound from subwoofer
CEMCEM
5
105
F1nutF1nut
Crackling/Static Sound from both L800 Speakers
nooshinjohnnooshinjohn
13
345
stangman67stangman67
Sound bar Signa S2 stopped working
hdriderhdrider
5
3.4K
SeleniumFalconSeleniumFalcon
How to solve this problem
Answered
NechusNechus
6
260
baaankbaaank
As soon as power is plugged in it cuts right on but……..
Answered
AHermAHerm
14
186
baaankbaaank
Where to get a new PSW140 subwoofer AMP plate?
Answered
ksinger18ksinger18
2
148
ksinger18ksinger18
Volume Control
Answered
RickSeneRickSene
3
121
RickSeneRickSene
HTS10 with pulse heartbeat
metaxismetaxis
2
107
SeleniumFalconSeleniumFalcon
Signa S4 bluetooth undiscoverable by PC
ailingericailingeric
5
330
GeorgeMarvinGeorgeMarvin
Magnifi Mini Opt volume change mutes sound
PolkUser1020PolkUser1020
11
1.6K
CarlosMRodriguesCarlosMRodrigues
Flashing White Light
Answered
srdotsonsrdotson
10
2.6K
MoosaMoosa